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1. What is the definition of a COVID-19 “outbreak”?

A COVID-19 “outbreak” in long-term care is defined by having one active case. This one active case can be a resident or a staff member.

2. How can I stay in touch with my loved one if visitation is restricted?

Staying connected with our families is a top priority. Skype, Facetime, and Window Visits, are an option to stay in touch with your loved one.

3. Now that the vaccine is in place, why can’t the facility return back to normal visitation?

We are staying updated daily on any new guidance from PA Department of Health, Centers for Disease Control (CDC), and Centers for Medicare & Medicaid Services (CMS). As soon as any changes are released to us from our governing agencies, we will promptly notify family members.

4. How do I stay up to date on the current visitation status of the facility?

As changes are made to the facilities visitation status, families will be notified through the CIVIC Plus alerting system and updates will be made to the facilities website.