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The original item was published from 6/16/2022 10:10:10 AM to 1/23/2023 10:55:00 AM.

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Posted on: June 16, 2022

[ARCHIVED] HealthChoices Toolkit

HealthChoices Logo

Pennsylvania’s Department of Human Services (DHS) is changing which Physical Health Managed Care Organizations (PH plans) are available for Medical Assistance (MA) consumers. This was a competitive process that allowed DHS to improve access to care and the quality of care for MA consumers. This toolkit is designed to provide information to a variety of stakeholders about the PH plans selected through this process.

  • Notice Mailings to Consumers: June 22– July 7, 2022.
  • Consumer Choice Period: June 22 – August 16, 2022.
  • Consumers who had to choose a PH plan but did not are assigned a PH plan: August 17, 2022.
  • Effective date for new PH plan: September 1, 2022.

Enrollment Contact Information

MA consumers must contact PA Enrollment Service to choose a new PH plan or change from one PH plan to another. Please direct consumers to contact PA Enrollment Services by:

  • Going to PA Enrollment Services (, or
  • Using the mobile app called PA Enrollment Services (available through the Apple store or Google Play), or
  • Calling 1-800-440-3989 (TTY: 1-800-618-4225) and select Option 6 to speak with a representative. Hours of operation are Mon - Fri, 8 a.m. to 6 p.m.

Download the HealthChoices Toolkit.

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