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BH/DS

Posted on: June 16, 2022

HealthChoices Toolkit

HealthChoices Logo

Pennsylvania’s Department of Human Services (DHS) is changing which Physical Health Managed Care Organizations (PH plans) are available for Medical Assistance (MA) consumers. This was a competitive process that allowed DHS to improve access to care and the quality of care for MA consumers. This toolkit is designed to provide information to a variety of stakeholders about the PH plans selected through this process.

  • Notice Mailings to Consumers: June 22– July 7, 2022.
  • Consumer Choice Period: June 22 – August 16, 2022.
  • Consumers who had to choose a PH plan but did not are assigned a PH plan: August 17, 2022.
  • Effective date for new PH plan: September 1, 2022.

Enrollment Contact Information

MA consumers must contact PA Enrollment Service to choose a new PH plan or change from one PH plan to another. Please direct consumers to contact PA Enrollment Services by:

  • Going to PA Enrollment Services (enrollnow.net), or
  • Using the mobile app called PA Enrollment Services (available through the Apple store or Google Play), or
  • Calling 1-800-440-3989 (TTY: 1-800-618-4225) and select Option 6 to speak with a representative. Hours of operation are Mon - Fri, 8 a.m. to 6 p.m.

Download the HealthChoices Toolkit.

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