News Flash

Veteran's Affairs

Posted on: June 8, 2020

VA Pittsburgh Healthcare System Message

Veterans Health Administration Logo

Safe Care is Our Mission
The safety of our patients and employees is our top priority during the COVID-19 pandemic.


We are working to restore services safely at our facilities based on federal, state and local guidance. We continue to follow CDC recommendations on social distancing and cleaning/sanitizing, and we want you to know some of the changes at our campuses will include:

  • Signs and floor stickers reminding all to observe physical distancing
  • Staggered appointments and six-foot spacing between chairs in waiting areas
  • Sneeze guards at reception desks to protect patients and staff

We plan to resume selected services in June and will prioritize face-to-face appointments based on clinical need. Please note that while we no longer offer valet services at University Drive, we have expanded Veteran parking and will have personnel in place to assist patients to their appointments, if needed.

Veterans will also still have the option to use services such as telehealth, phone consults and wellness checks.

We are ramping back up in a slow, phased and calculated manner but do not yet have a date for when we will resume most on-site services. We know change can be frustrating, but we appreciate your patience and understanding in helping us keep you safe. We’re all in this together.

For more information on VA health care benefits at this time and how to protect yourself and others, download VA’s COVID-19 guide for Veterans.

If you visit our facilities, please know that we:

  • Screen all patients, visitors and employees at entrances.
  • Require everyone in our facilities to wear face masks when within 6 feet of another person. Visitors can bring their own or we will provide one. Please see CDC’s recommendations for cloth face masks.
  • Ask patients not to bring family/guardians to appointments to limit exposure. They can request we call them on speaker phone or make other arrangements, if needed, during their appointment.

Please note: Everyone must enter our University Drive facility from the first floor of the parking garage through Heroes Hall.



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