IMPORTANT:Effective January 1, 2018, due to the contractor change from Health Net Federal Services (HNFS) to Humana Military, all Soldiers and Retirees formally in the TRICARE North Region, paying their premiums/fees by auto-payment from a banking account using Recurrent Credit Card (RCC) or Electronic Funds Transfer (EFT) to Health Net Federal Services MUSTset up a NEWauto-payment with Humana Military.
By law, the contractors cannot exchange credit card or banking information. Even if you already have auto-payment from your bank account to Health Net Federal Services, you MUSTre-establish a NEWpayment with Humana Military.
*This does NOTaffect Soldiers or retirees in the South Region or who currently have an Allotment (PRIME ONLY)set up with DFAS. These allotments were transferred and do not have to be re-establish to a new allotment.
IF IN DOUBT, please check the Humana Military website at www.humanamilitary.com/provider-east (which will change to www.tricare-east.com in the near future) or call to verify at: (800) 444-5445