The Park & Shuttle between VA Highland Drive and University Drive campuses will no longer be available, effective May 1, 2017.
While the service was very well-received by users, the ridership trends and operational costs did not support it as a service the VA can continue.
VA officials acknowledge the parking garage is sometimes congested, and have been working on improvements over the last year. They have added dozens of spaces to the ancillary lot (Lot 7) as part of last year’s improvement project, valet service reconfigured how they arrange parked cars to expand capacity, and schedulers are working to better spread appointments across all weekdays and time slots.
Details are available at www.pittsburgh.va.gov. VA staff are informing patients through appointment reminder letters and calls, and making phone calls to users.
If you have any questions, please contact Public Affairs Officer Kathleen Pomorski at 412-822-3578.