Modified Services & Hours for County Departments

Department
On-site
Remote Suspended
Adult Probation
Limited staff
Probation officers are working remotely.  Defendants can contact their officer by telephone or email.  Defendants should not come to the Adult Probation Office unless instructed by their officer The sub-offices located in New Kensington and Monessen are closed
Area Agency on Aging
Referrals are still being accepted.
No Walk-ins.
AAA switchboard remains open.  Hours 8:30 AM to 4:00 PM
(724) 830-4444 or toll free 1-800-442-8000
aaa.@co.westmoreland.pa.us
Home-delivered meals are being delivered by local senior centers and Congregate meal drive-up is on-going at each center.  All meals are currently provided on Mondays and Thursdays only. All meals are frozen. 
Senior Centers and Satellite Centers are closed. Adult Day Care Centers are also closed.
BH/DS
Closed to the public
Limited staff
For emergencies, please contact the 24 Hour Crisis Hotline at 1-800-836-6010.   
Children's Bureau
Closed to the public
Limited staff
•  Predominately operating remotely

•  If you need to make a report of Child Abuse or Neglect, please contact the statewide hotline at 1-800-932-0313.  If you need to reach your caseworker or another employee directly, you may contact our office at (724) 830-3301

Our Independent Living program  has temporarily cancelled group sessions.
Clerk of Courts
Effective Monday 5/11 you can schedule an appointment for summary appeals, expungement applications and court filings by calling the Clerk of Courts office at 724.830.3734
Online payments
 
Commissioners Closed to the public
Limited staff on-site
Phone calls answered 8:30am-2pm – 724-830-3106  
Controllers
Open on a daily basis from 8:30 am to 4:00 pm with very limited staffing. The public is asked to make appointments so that the right staff can be available to accommodate their needs.
(724) 830-3115


General inquiries can be addressed to rgarris@co.westmoreland.pa.us or jbalzer@co.westmoreland.pa.us  
Coroners
The office and/or Deputy Coroner can be reached by dialing
(724) 830-3636 and someone will be onsite during normal business hours (Monday through Friday from 8:00-4:00p)
  Educational internships/job shadows have been cancelled for the foreseeable future.  Please allow extra time for the receipt of Coroner reports, autopsy reports and toxicology reports
Courts Closed for non-essential functions, but open and accessible for certain “essential” proceedings, which are set forth in the Judicial Emergency Order.
   
District Attorney
Closed to the public
Limited staff
Assistant District Attorneys and County Detectives are working remotely.  ADAs and Detectives can still be reached via email. Voicemails will be answered.


Private Criminal Complaint reviews/interviews are suspended.  
Please call 911 if there is an immediate safety issue.

Domestic Relations
Beginning Tuesday, May 26th, the Domestic Relations Office will begin to open by recalling staff.  

The office will remain closed to the public for the foreseeable future. 

We will be phasing in more services as the Court reopens and the court house comes back into operation.
Hearings are being conducted by telephone and complaints for support and modification petitions can be filed online using E-services and if necessary, by telephone.

Make child and spousal support payments by mailing a check or money order made to PA SCDU to: 
PO Box 69110, Harrisburg 17106. 
Include PACSES Member ID or Social Security Number on check. No starter checks will be accepted.

Payment can also be made by MasterCard/VISA/Discover via 1-800-955-2305. 

Email questions: westmorelandservice@pacses.com 

 
Drug Overdose Taskforce
Closed to the public
Limited staff on-site
724-830-3827
For emergencies, call 724-309-4800
All trainings cancelled.
Economic Growth Connection Closed to the public
(724) 830-3604
   
Elections Closed to the public
(724) 830-3150
Voters can go to www.votespa.com to register to vote or request a ballot for the June 2nd Primary Election. Please keep looking at the county website or Department of State website for updates  
GIS/Mapping Closed to the public Email questions or concerns  
Human Services
Closed to the public
Available to assist and answer questions via email.

Available to process invoices, reports and documents for human service agencies and nonprofits via email.
 
Industrial Development Corporation Closed to the public
(724) 830-3061
   
Jury Services
Closed to the public
Juror Services web site We are not addressing letters regarding excusals or deferrals at this time.
Juvenile Detention
Closed to the public
Residents are able to use Skype and Facetime to communicate with family members. Additional phone calls are also available to residents.
All face to face resident visits are cancelled.
Juvenile Probation
Closed to the public
Limited staff
All probation officers are currently working daily from remote sites and can be reached either by phone or through email. The New Kensington sub-office is closed.
Law Library Closed to Public. Email is monitored. 
Please direct inquiries to: eward@co.westmoreland.pa.us
   
Magisterial District Justices
Closed to the public
  Cases continued
Parks Parks & Recreation main office is closed to public. Parks and trails remain open for exercise, but parks are not staffed and restrooms closed.  
More Details
  April, May, June cancellations
Park Police
Our office is closed to the public but it is manned. We have officers patrolling all county properties. Officers are following CDC guidelines and limiting face to face contact.

Beginning 5/15/20 we will start processing fingerprint orders by appointment only. Please call 724-830-3567 to schedule, we ask that you please wear a mask when you arrive.

Magistrate fingerprint orders:
Please bring your photo ID and all copies of the order from the magistrate

Employment fingerprint card:
Please bring your photo ID and a check for 10 dollars made out to Westmoreland County
Dial 911 for an emergency. All other callers can use (724) 830-3567 to speak with an officer. We are available 24/7.
Planning & Development For Subdivision and Land Development Plan approvals/signatures:
Tuesdays 8AM - 12PM
Thursdays 1PM - 4PM
(724) 830-3600
   
Public Defender
Closed to the public
(724) 830-3535
The Public Defender's Office can be reached at (724) 830-3535 or by email.  Individuals who need to apply for our services can download an application.  Applications can be filled out online and emailed to us as attachment, or they can be printed out and submitted by mail.  
 
Prothonotary
Closed to the public
Limited staff
(724) 830-3593
•  iJEMS will be operating and support is available if needed.

•  Accepting and processing documents by mail. Also certain filings per emergency Order of Court by appointment only.

•  A drop off box is also available in the Courthouse lobby.

Passport and notary services are suspended until further notice.
Recorder of Deeds
Closed to the public
•  Accepting documents to be recorded by mail or by overnight carrier.

•  Limited staff to process documents and answer questions via phone (724) 830-3518 and email rod@co.westmoreland.pa.us.

• The Recorder of Deeds copy center will be open to the public by APPOINTMENT ONLY. 
 
Records Management
Closed to the public
Inquiries can be sent to records@co.westmoreland.pa.us

 
Redevelopment Authority Closed to the public
(724) 830-3050
   
Register of Wills
Closed to the public
Emergency Guardianship Petitions are still being processed. Please contact 724-830-3177 or row@co.westmoreland.pa.us
 
Sheriff Office is closed, issuing gun permits by appointment only, call (724) 830-3457. Hours of operation are Monday through Friday; 9:00 am to 3:00 pm.
  June and July Sheriff Sales postponed. View Court Order
Tax Assessment
Closed to the public
All inquiries should be emailed to taxcard@co.westmoreland.pa.us. Appeal forms, Homestead applications, and address change request forms can all be found on our website.  
Tax Office/Tax Claim
Closed to the public
Payments can be made through the US Postal Service or online. Agreements are available to those who have two-year delinquent taxes on their properties.  More Details
 
Treasurer's Office
Closed to the public
Limited staff
(724) 830-3180

• Regular and Senior Dog Licenses can be purchased either through the mail or by using our online licensing system.  Lifetime dog licenses can only be done through the mail. Small Games and Bingo Licenses can be renewed or purchased through the mail.  Due to limited staff it may take longer than usual to receive your license.
 
Veterans Affairs
Closed to the public
• We are available to assist via phone, email, and mail.

• Call (724) 830-3530 for assistance and please leave a message if prompted.  We have very limited staffing in the office, but messages are checked regularly during business hours and forwarded to those working remotely.

• The DAV van is currently still available for transportation to and from appointments at the VA Hospitals in Pittsburgh.
 
Westmoreland County Prison
Closed to the public
Visits for attorneys will only be permitted from 8:30 AM-4:00 PM Monday through Friday
Inmates will be given one (1) free video visit per week.  The visit will last for ten (10) minutes.  Your family/friends will be able to contact GTL at www.gtlvisitme.com to schedule the video visit.  All visitors and inmates will abide by the rules set forth for video visiting  These rules can be found on the Prison website. All face to face inmate visits have been cancelled
Westmoreland Manor
Closed to the public
  NO VISITORS for our facility. The only visitation we are accepting at this time are the families of our end of life residents. One immediate family member will be allowed in the facility at a time.