The "inmate telephone system" will be available for use by all general population inmates seven (7) days a week from 0800 to 2100 hours, with the exceptions of those periods of time during which meals are being served and/or a prison population count is being conducted.

The "inmate telephone system" requires that all calls placed from within the system be in the billing category commonly referred to as collect call, pre paid calls and debit calls.

The "inmate telephone system" is controlled by a CPU (central processing unit) which will automatically "block" certain telephone numbers for any one of the following reasons:

1. The call is refused by the party being called.

2. A certain party requests that their number be "blocked".

3. The telephone company "blocks" a specific number due to non-payment of an outstanding telephone bill.

Should you have any questions concerning the "Inmate Telephone System", please call “VAC/GTL Customer Service” at (800) 786-8521 OR
(800) 913-6097, from 8:00am - 7:00pm, Monday through Friday (Central Standard Time).

The cost of the phone system will be as follows:

1. Local call $2.30 Surcharge (hook-up), plus additional cost of $.20 per minute, including the first minute

2. Intralata (local) $3.15 Surcharge (hook-up), plus additional cost of $.30 per minute, including the first minute

3. Interlata call $3.45 Surcharge (hook-up), plus additional cost of $.40 per minute, including the first minute

4. Interstate call $3.45 Surcharge (hook-up), plus additional cost of $.40 per minute, including the first minute

5. International call $4.00 Surcharge (hook-up), plus additional cost of $1.00 per minute, including the first minute

All telephone calls with the exception of legal calls to an attorney are subject to interception, recording, monitoring and divulging.

Inmate’s are not permitted to use another inmate’s telephone ID number. In addition, abusive language, threatening language, profane language and three way calling or conference type calls are prohibited.

Phone time can be purchased by the inmate on their weekly commissary order. Inmates are permitted to spend $100.00 in phone time per week in addition to their $50.00 of commissary items.
Example: $50.00 of hygiene items, foods, etc and $100.00 of phone time =$150.00 total commissary sale
Phone time is sold in increments of $5.00. Inmates can purchase up to 20 units of $5.00 phone time per week.
Inmates are permitted to check the balance of their phone time, by using the inmate phone, free of charge, once per day.

All questions regarding phone time should be directed to Value Added Communications/GTL, not the Prison.