Filing an Online Complaint

When you as a consumer make a purchase at a supermarket, gas station, delicatessen, or other retail establishment, do you ever ask yourself if that scale is weighing correctly? Did the prepackaged meat you have just purchased have the correct total selling price on the label? And the gasoline pump you just used to fill up your tank – did the gas seem a little more costly than usual?

The Weights and Measures inspector is constantly checking and re-checking all of these devices to make sure that any of these mechanical instruments does not malfunction because of normal wear and tear. It is the inspector’s job to seek out and find these errors.

If you believe you have been “shorted,” either at a gas pump, or even at the grocery market scale, the Weights and Measures department will look into your complaint. This form can be used for gas station complaints or suspected shortages, retail weighing issues, parking meters, timing devices or register scanning issues (shelf price differences, etc.).
Click here to submit an online complaint

Or fill out the printable form and mail or fax with all your relevant documents.