Go To Search
Click to Home
News Flash Home
The original item was published from 10/9/2013 11:14:00 AM to 10/9/2013 11:15:45 AM.

Area Agency on Aging

Posted on: September 23, 2013

[ACTIVE] Communication and the Person with Dementia

The Alzheimer’s Association recommends the following tips for better communication:

1. BE PATIENT AND SUPPORTIVE -- Let the person know you’re listening and trying to understand what is being said.

2. SHOW YOUR INTEREST -- Keep good eye contact. Show the person that you care about what he or she is saying.

3. OFFER COMFORT AND REASSURANCE -- If he or she is having trouble communicating, let the person know that it’s ok. Encourage the person to continue to explain his or her thoughts.

4. GIVE THE PERSON TIME -- Let the person think about and describe whatever he or she wants. Be sure not to interrupt.

5. AVOID CRITICIZING OR CORRECTING -- Don’t tell the person what he or she is saying is incorrect. Instead, listen and try to find the meaning in what is being said. Repeat what was said if it helps to clarify the thought.

6. AVOID ARGUING -- If the person says something you don’t agree with, let it be. Arguing usually only makes things worse.

7. OFFER A GUESS -- If the person uses the wrong word or cannot find a word, try guessing the right one. If you understand what the person means, you may not need to give the correct word. Be careful not to cause unnecessary frustration.

8. ENCOURAGE UNSPOKEN COMMUNICATION -- If you don’t understand what is being said, ask the person to point or gesture.

9. LIMIT DISTRACTIONS -- Find a place that’s quiet so you won’t be interrupted. The surroundings should support the person’s ability to focus on his or her thoughts.

10. FOCUS ON FEELINGS, NOT FACTS -- Sometimes the emotions being expressed are more important than what is being said. Look for the feelings behind the words. At times, tone of voice and other actions may provide clues.

FOR ADDITIONAL INFORMATION AND SUPPORT, CONTACT THE ALZHEIMER’S ASSOCIATION HELPLINE 1-800-272-3900 OR target="_blank">visit their website

WESTMORELAND COUNTYAREA AGENCY ON AGING
INFORMATION LINE200 SOUTH MAIN STREET
GREENSBURG, PA 15601CONTACT: JOAN WAGNER
724-830-4444 1-800-442-8000

Facebook Twitter Google Plus Email

Other News in Area Agency on Aging

Senior Farmer's Market Nutritional Program

Farmer's Market Vouchers Available

Posted on: June 3, 2015

Geriatric Depression

Posted on: March 17, 2015

Join us for “Medicare 101”

Posted on: January 23, 2015
Income Tax

Income Tax Assistance

Posted on: January 20, 2015

Falls Prevention Awareness Day

Posted on: September 17, 2014

Constipation

Posted on: September 15, 2014

Positive Hospital Stay Outcomes

Posted on: September 15, 2014

Let's Book

Posted on: September 2, 2014

Sunscreens

Posted on: July 29, 2014

Eating Healthy on a Budget

Posted on: July 14, 2014

Staying Cool

Posted on: July 7, 2014

Rehab Program of Westmoreland County

Posted on: July 10, 2014

How tired is too tired?

Posted on: January 15, 2014

Gout

Posted on: August 26, 2013